Effective date: August 2026
This policy explains how invoicing works for orders and, where applicable, how settlement is handled for business and partner accounts.
Customer Invoicing
A GST-compliant tax invoice is generated for every completed order and made available via email and your account on this website. Please provide your GSTIN at checkout if you require it reflected on the invoice for business purchases.
Business & Partner Accounts
For distribution and installation partners operating on account terms rather than per-order payment, invoicing frequency and settlement timelines are agreed individually as part of the partnership agreement and are not governed by the standard checkout flow on this website.
Tax Compliance
Applicable GST is calculated and shown at checkout based on the delivery location and current tax rates on file. See our Payment Terms for related information.
Corrections
If you notice an error on an invoice (incorrect GSTIN, billing address, or amount), contact our support team within 30 days of the invoice date so we can issue a corrected invoice or credit note as appropriate.
Contact Us
Questions about this policy can be sent to:
- #52, 3Cross, Jyothi Layout, Yelchenahalli, Kanakapura Main Road, Bengaluru – 560078
- Email: [email protected]
- Phone: +91 97383 68834
Governing Law & Jurisdiction
This policy is governed by the laws of India. Subject to any mandatory consumer protection provisions, the courts at the location of Lightning Energy’s registered office shall have exclusive jurisdiction over any disputes arising from this policy.