Effective date: August 2026
This Privacy Policy explains how Lightning Energy Pvt. Ltd. (“Lightning Energy”, “we”, “us”) collects, uses and protects information when you visit this website, place an order, or contact us.
Information We Collect
We collect information you provide directly, such as your name, email address, phone number, shipping/billing address and payment details (processed by our payment partner, not stored on our servers), when you place an order, submit an enquiry form, or apply for a job. We also collect standard technical information such as IP address, browser type and pages visited, for security and analytics purposes.
How We Use Information
We use collected information to process orders and installation requests, respond to enquiries, provide customer support, and improve our website and products. We do not sell personal information to third parties.
Sharing of Information
We share information with service providers who help us operate the business — payment processing, order fulfilment, installation partners, and hosting/analytics providers — under confidentiality obligations, and only to the extent needed to provide the relevant service.
Data Security
We take reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the details below, subject to any legal or contractual obligations that may limit deletion (for example, order and tax records).
Cookies
This site uses cookies for core functionality such as shopping cart and login sessions. See our Cookie Policy for details.
Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by updating the effective date at the top of this page.
Contact Us
Questions about this policy can be sent to:
- #52, 3Cross, Jyothi Layout, Yelchenahalli, Kanakapura Main Road, Bengaluru – 560078
- Email: [email protected]
- Phone: +91 97383 68834
Governing Law & Jurisdiction
This policy is governed by the laws of India. Subject to any mandatory consumer protection provisions, the courts at the location of Lightning Energy’s registered office shall have exclusive jurisdiction over any disputes arising from this policy.