Can’t find what you’re looking for below? Reach our support team through the contact page and we’ll get back to you directly.
How do I know which charger is right for my vehicle?
Start with your vehicle’s onboard charger rating and the connector it uses — our charging guide walks through both, and our team can confirm compatibility if you’re unsure before ordering.
Is installation included in the product price?
Installation is quoted separately after a site survey, since wiring distance, existing electrical capacity and mounting location vary from site to site.
How long does installation take?
Most home installations are completed in a single visit once the site survey and any required electrical approvals are done. Commercial and multi-unit sites are scheduled based on scope.
What is covered under warranty?
Warranty terms vary by product and are listed on each product page. Contact our support team with your order details if you need to make a warranty claim.
Can I track my order after purchase?
Yes — order status is available from your My Account page once you’re logged in.
Do you support installations outside major cities?
Our installation partner network is growing. Let us know your location through the contact page and we’ll confirm current coverage for your area.